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Yahoo, It's You!

By: Jordan McCollum
2009-10-15

Last month, Yahoo announced the slogan for its new advertising blitz (perhaps hoping to replicate Bings blip of search share success): Its You! On September 28, they premiered the first TV commercial for that campaign. In our totally nonscientific comments section, people were 2:1 against the ad, either because it didnt sell Yahoos products or because the commercial sucks.

It Is Not Me
It Is Not Me

Personally, I cringe every time I see it"and Im not alone. As MediaPost reports, YouGovs BrandIndex found Yahoos buzz score had tumbled from 35.4 on Sept. 22 to 25.5 as of Monday.

YouGov measures buzz by asking respondents Have you heard anything about the brand in the last two weeks, was it positive or negative? The precipitous drop over the last three weeks stands in sharp contrast to their upward buzz trend, running since May.

Like many of our commenters, BrandIndex SVP Ted Marzilli said he thought the first commercial visually impressive, but not so good at conveying whats new and improved about Yahoo. There just seems to be a bit of disconnect between consumers and the campaign, he said.

Yahoo, on the other hands, says theyre in this for the long haul (so obviously consumer reactions dont count). In a statement, they said, We view our brand revitalization efforts as more of a marathon, not a sprint, so were focused on the long-term trends of Yahoo!s audience size and user engagement metrics. Meanwhile, Alexa shows a slight downward trend for Yahoo over the last few weeks (heres a grain of salt).

As MediaPost says, the survey is based on interviews of 5,000 people each weekday from a representative U.S. population sample of 1 million. A score can range from 100 to -100, and is compiled by subtracting negative feedback from positive. A zero score means equal positive and negative feedback.

What do you think? Should Yahoo be worried about these early indicators? Or do you think theyre seeing enough positive signs internally that they can ignore the rest of us?

Included links: Blitz Success?, Yahoo Following Bing, Yahoo TV Ad

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About the Author:
Jordan McCollum is a staff writer for the popular marketing blog Marketing Pilgrim. She has worked in search engine optimization with clients including 3M, Little Giant Ladders and ADP. After graduating from Brigham Young University, Jordan joined the SEO copywriting team at the Internet marketing firm 10x Marketing. After 10x closed its doors in December 2006, Jordan became a freelance writer and Internet marketing consultant specializing in SEO. She also has extensive experience with web analytics, conversion rate enhancement and e-mail marketing.


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