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Google Ordered To Out ID Of Anonymous Blogger
By: Andy Beal 2009-08-19 As an online reputation management consultant, I often find myself on both sides of the fence. Sure, I help a lot of companies and individuals with their reputation needs, but I also study and comment on the effectiveness of the different methods and tactics open to a brands detractors. A new court ruling provides the perfect platform for discussing both sides of the fence.
As SMH reports, a US judge has ruled that Google must hand over the identity of an anonymous Blogger.com author that posted defamatory remarks about glamor model Liskula Cohen. In a series of attacks, the blogger behind Skanks in NYC made many disparaging remarks about Cohen, including:
The bloggers attorney tried to claim that these remarks were not defamatory and merely one persons opinion or trash talk as he called it. The judge didnt buy it.
Now Google has to hand over the identity of the blogger so that Cohen can identify and sue that person for defamation. Whether she wins that or not, thats for another judge to decide. So, what are the lessons here? First, for defamer. While defamatory laws (especially in the US) provide some means of protection for opinion, it often boils down to whether or not its portrayed as fact and if the general public will assume its a fact. If you go on the attack, you have to be sure the claims you are making are legitimate. You cant just say in my opinion then reel off a laundry list of damaging statements. Also, anonymity is coming to an end on the web. In my opinion, this is a good thing. Ive seen too many companies have their reputation burned by an anonymous blogger"one that is just as likely to be a competitor fabricating lies, as a real customer. So, if you have plans to attack anyones reputation, dont assume that you can do so in the safety of anonymity. For the recipient. This could set an important precedent for using the legal system to weed out defamatory detractors. While this ruling is against Google, it is likely to become an important asset when asking any judge to force a web business to hand over the personal details of an anonymous detractor. If the most powerful internet company in the world can be forced to hand over the identity of a detractor, it stands to reason that any company can. There are few times that I ever advise a client to take legal action, but blatant defamatory comments are certainly one of them. With this ruling"and if other judges follow suit"it will make it easier for businesses battling reputation issues. Its one thing to stand-up and face legitimate criticisms of your business, but at least now theres an option for exposing those that have less than genuine intentions. The bottom line? Ive spent the last half a decade touting the virtues of being Radically Transparent. It now looks like that transparency is going to be felt on both sides of the fence. Included links: AndyBeal.com CommentsTag: Google, Blogger, SEO Add to Del.icio.us | Digg | Reddit | Furl Have a bookmark! -
About the Author: Andy Beal is an internet marketing consultant and considered one of the world's most respected and interactive search engine marketing experts. Andy has worked with many Fortune 1000 companies such as Motorola, CitiFinancial, Lowes, Alaska Air, DeWALT, NBC and Experian. You can read his internet marketing blog at Marketing Pilgrim and reach him at andy.beal@gmail.com. |
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