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Google's Local Business Center Hassles Solved?

By: Scott Clark
2009-09-10

Ive been amazed at how hard it is to get a Google Local Business listing verified. Google will call the company and offer the verification code or send a postcard.

For many businesses, the postcard gets lost or thrown away.  Id estimate more than 25% lose the card.

The phone call option often goes to voice mail and/or a receptionist who doesnt know what to do with the code, or it simply doesnt work for other reasons.   The SMS option isnt always available, and doesnt always work.  I think a tremendous amount of waste could be removed if the notifications were more in tune with the real world of a busy small business where the thud of junk mail on the receptionists desk is a daily event.

Id like to propose that Google, in combination with Google Checkout, offer a premium verification option, where the code is sent in an important-looking envelope that will get the attention of the mailroom.  It might even be good to have the code sent via Fedex/UPS/USMail tracable services.

The envelope option could be set up to cost, say, $3-4.  The traced carrier option, perhaps $7-9, depending on what rate Google can get.  Google could charge enough to make it cost effective.  Not only would it help get the message through, but it would also give Google an opportunity to boost their brand a bit.

Id use them every time with my Local SEO clients.

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About the Author:
Scott Clark is an independent consultant who started working in Internet Marketing in 1994 while in the Silicon Valley. Currently he works with organic and paid search optimization (SEO/SEM), social media marketing (SMM), local web marketing, split and multivariate testing of website offers, and integrated marketing activities. He has grown several successful web businesses on his own as well. Scott holds a Bachelors Degree in Computer Science and Mathematics from Southern Illinois University and is an accredited Google Adwords Professional, a Yahoo! Small Business Partner, a Yahoo! Search Marketing Ambassador. He and his family live in beautiful Lexington, KY. Scott can be found online at http://www.buzzmaven.com.


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