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Google Factory Tour
By: Philipp Lenssen 2008-05-20 Today starting at 9:30am Californian time, Google is holding a press event in their Mountain View headquarters lasting until noon (another factory tour was held in 2005). Google announced they will give insights into search, with Googles R.J. Pittman, Carter Maslan, Johanna Wright, and Marissa Mayer speaking. Im live-blogging from the webcast. Google Health launched
Google Health was put live early on, but only mentioned officially by Marissa Mayer later on during the talks. According to Google, with their new free service you can collect and manage your medical records and health information by building an online profile, and educate yourself about health issues. Google notes the service is currently English and US only (and for users age 18+), though you can access the interface from other countries too. Last year, Marissa already suggested Google Health will be launched in early 2008. If you look at health care, theres already a huge user need, people are already using Google more than any other tool on the Web to find health information ... And the health care industry generates a huge amount of information every year. Its a natural core competency fo us, to understand how to organize all that data, she told InformationWeek back then.
The Google Health terms and policiesThe Google Health terms of service, which you need to agree to when you sign up, disclaim:
Along with Googles email service Gmail, this new health service stores some of the most private user data imaginable. The Google Health sharing authorization agreement you need to agree to goes into privacy details, stating:
Google continues to ask for your agreement for them to pass on information about you to entities and individuals you define. As examples, Google lists sensitive information related to e.g. sexually transmitted diseases, mental illness, alcohol abuse, genetic diseases and more. Google in the Q&A later on explains that they may share aggregate, anonymous information from their Google Health records (a statistic like 10% of users with diabetes got a flu shot). Greg Sterling from Search Engine Land also asks if Google sees a risk that a company may pressure somebody to e.g. share their Google Health information with them to be able to get a job; without specifically replying to this risk, Marissa says they have privacy policies in place that let you adjust the sharing. The Google Health privacy policy also says, Certain features of Google Health can be used in conjunction with other Google products, and those features may share information to provide a better user experience and to improve the quality of our services. For example, Google Health can help you save your doctors contact information into your Google Contact List. As with their other services, Google links in the general privacy policy which says they may share your data to satisfy any applicable law, regulation, legal process or enforceable governmental request. Google image search result ads may be coming
Google announced image ads in image search results may be coming. Google in an email tells me, This is an experiment thats currently being run, so only a fraction of users may see this. In December 2005, Marissa Mayer told John Battelle that with banner ads we are comfortable saying that they will not appear on the home page and that they will not appear on the result pages but she specifically named Google image and video search results as a possible exception at the time. The speakers also talk about image comparison algorithms Google is experimenting with, and how theyre trying to better understand actual image content " like with their existing face recognition technology available via the advanced image search options. Google also says that while Google Labs was pretty quiet recently, it will see new stuff added to it this year. Search quality is a lot about understanding user intent
Google gives impressions from the search quality team in another talk. Even when they sometimes may disagree, they all serve one master, Google says; the millions of users. Diversity is important here, and Google offers special oneboxes as part of their universal search approach, integrating results from different search services. Googles Pandu Nayak gives examples of how its easy for humans but tough for computers to understand human intent behind search queries due to ambiguities. What does the dr in dr zhivago mean, for instance? Easy " it means Doctor. But in another search query, it could very well mean drive ... or Dominican Republic. To be useful, I take it, search results should resolve these ambuigities smartly. Marissa Mayer later suggests that, if I understand her right, knowing more about the user offers more possibilities for Google to improve search in the future, as it becomes more personalized. Were just getting started. Marissa introduces Google Health with the words, It is open to the public. Google also announced Go for Good, a Google-partnered campaign to improve health by walking exercises, accompanied by an iGoogle gadget to set walking targets. CommentsTag: Google Add to Del.icio.us | Digg | Reddit | Furl Have a bookmark! - About the Author: Philipp Lenssen from Germany, author of Google Apps Hacks, shares his views & news on the search industry in the daily Google Blogoscoped. |
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