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• GSA still relies on web-based access for document-level security
• The product remains weak at collecting non-webpage content in general, and SharePoint-based information in particular; the vaunted new connector framework still requires remote repositories to expose content through external web applications
• GSA lacks advanced tuning controls found in most other enterprise search products

On the flip side, the GSA still excels at searching website content " a traditionally underserved and very important niche. CMS Watch found that the happiest GSA customers used the appliance for simpler web search.

"The challenge comes on an Intranet or other complex enterprise environment
where you have heterogeneous document stores and critical security
requirements," explained CMS Watch analyst, Theresa Regli. "It remains unclear
to us whether Google the company truly understands the workaday needs of the
enterprise," Regli concluded.

The 2008 Enterprise Search Report provides detailed comparisons of 18 vendors spanning 5 market segments categories, as well as evaluations of individual product suitability for 12 functional and industry scenarios. The Report is available for purchase online from CMS Watch (http://www.cmswatch.com/).

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